mach5
you are next
- Location
- Texas (SFA)
I placed an order with them back on January 31 and have waited patiently for them to make and send my custom German number plate.
Their website says that it can take up to 13 business days to complete and ship an order, that's fine I know it takes time.
My complaint is that I emailed them twice before today asking about the status of my order. They never wrote back. I called them to ask about the status of my order...all you get is a recording that says they do not answer the phone and to email them, that all emails are answered within 24 hours. (no they aren't)
They take their payments through paypal, I got a receipt from paypal...but not once have europeanplates.com emailed me anything...Usually when you place an order whatever company emails you with a confirmation/thank you/receipt/etc of some sort...
I just sent another email asking about the status of my order and will wait to see if they write back...I don't think they will.
Has anyone ordered from them before? If so, did you experience any problems?
Their website says that it can take up to 13 business days to complete and ship an order, that's fine I know it takes time.
My complaint is that I emailed them twice before today asking about the status of my order. They never wrote back. I called them to ask about the status of my order...all you get is a recording that says they do not answer the phone and to email them, that all emails are answered within 24 hours. (no they aren't)
They take their payments through paypal, I got a receipt from paypal...but not once have europeanplates.com emailed me anything...Usually when you place an order whatever company emails you with a confirmation/thank you/receipt/etc of some sort...
I just sent another email asking about the status of my order and will wait to see if they write back...I don't think they will.
Has anyone ordered from them before? If so, did you experience any problems?