Daily Driver
Drag Racing Champion
- Location
- New York
- Car(s)
- 2020 GTI SE
As the Title states EQT is trash, this has been my experience on there custom tune.
Mods: TPC38, HPA HPFP, CTS Intercooler, Trackslag Downpipe, R600 Intake, NGK RS7 1 step colder plugs.
ECU tune: EQT custom
TCU tune: EQT IS38
i purchased EQT ECU and TCU cause of all the positive reviews about there custom tune.
The first Revision i had was very under powered and gave EPC light. i mentioned this to them on my first Email.
EQT did not Respond about the EPC or Code.
this was the only Response a week later.
I replied about my Wastegate being 3.9v.
EQT didn't Respond about my Wastegate, so i decided to go ahead and datalog car which seemed fine. Following day i got EPC and CEL codes. i sent them a separate email all Caps "HELP ASAP 4 CODES" they responded that day and told me the Wastegate was high get it checked by a Tech.
This annoyed me cause i asked about my Wastegate before proceeding with the tune and its also in the Logs, if they are really taking there time to refine my tune how did he not notice the WG readings in the Logs?
I emailed EQT with Questions about EPC and CEL issues. which They never Responded. I contacted a shop to adjust my WG but had a wait a week for an Open spot.
ENTER: SNEEKYTUNE
while waiting for the shop appointment I decided to contact Sneekytune and told them my issue. Sneeky hit me back same day telling me what to look for in my logs, and what might cause an issue. after 6 or more back and fourth emails. sneeky said its possibly a slow WG death, have it readjusted to 3.5v and take it from there. I was very thankful they showed concern and tried to help me out even though i was not a customer.
afterwards i asked if they had a base Tune for TPC38 for purchase. He said only IS38, TPC38 would need custom to really see its potential. because of the great feedback from Sneekytune i went along and Purchased Sneekytune custom tune for TPC38.
SNEEKYTUNE first file was very good i think it was stronger then EQT 2nd revision.
I ended up replacing my WG and adjusting to 3.5v. afterwards I send my Logs Back to EQT, and Sneekytune each with there own tune files.
3 days later Sneekytune 2nd file arrives, even stronger, i got scared i didnt expect how much this would pull to redline.
A week later EQT responds with "Seems laggy do a 4th gear pull and Log it." as soon as i reflashed back to EQT is underpowered, and EQT file had alot of Knock compared to Sneekytune.
I got Revision 3 and 4 from Sneekytuned and it freaking pulls like a freight train up top! we were in talks about going E85 blend to see how much more power i can get.
Now back to EQT and our back and forth.
after my 4th gear pull EQT responds
after waiting 2 weeks i emailed EQT. "Are we doing anymore Revision, Whats going on?"
EQT replied
i replied
EQT replied
i replied
EQT response.
Nicks response annoyed me.
(I’m trying to work with you, I need the data to make a decision.")
You couldn't make a decisions based on my 3rd or 4th gear Pulls Prior?
("I don’t want to tune your car on a log from 3 weeks ago, I want a fresh log, on the current gas, in the current condition.") Why didn't you say this 3 weeks ago!
("I told you that you MAY have a boost leak, you did some changes, and send me a log, great. I told you that you have a small amount of knock retard, you added in some E to resolve that, great. (your choice)")
I didnt change anything cause i had No boost leak according to shop when i replaced WG. -2.25 KR on all cylinders is small? even -4 on a pull? to EQT this was small, Sneekytune helped me reduce EQT small Knock.
("All I am asking for now, to help you, is send me a log as is, detail the fuel type and if there is any E in there, and I will get you a file back for the dyno session (if I can make any changes) before you go. Once you are on the dyno, log it, and I can further refine if required. I’m sure that is reasonable.")
No this is not reasonable, they pretty much told me this is it, based on my hardware. and now that i wanna see the dyno numbers they want new Pulls on 2 3 and 4 gear and the Dyno info to help me?! they should of been helping me the entire time! this is info EQT should of ask from the beginning.
EQT suppose to be ahead of Sneekytune as a company and possibly service. but in my experience its far from it! Sneekytune is miles ahead in customer service and tune. Sneekytune doesnt need my dynos to try and help me. they know how to read LOGS to make adjustments prior to Dyno. i really wish i could get a complete Refund from EQT.
how can one company be telling me it may be boost leak, hardware issue. while the other has me ready to take Flight!
whats crazy is if i didnt go to Sneekytune, i probably would of believed EQT claims.
for Context within 2 months of Tuning EQT total Emails 12 VS Sneekytuned total emails 37.
SNEEKYTUNE for the win, for real.
Mods: TPC38, HPA HPFP, CTS Intercooler, Trackslag Downpipe, R600 Intake, NGK RS7 1 step colder plugs.
ECU tune: EQT custom
TCU tune: EQT IS38
i purchased EQT ECU and TCU cause of all the positive reviews about there custom tune.
The first Revision i had was very under powered and gave EPC light. i mentioned this to them on my first Email.
EQT did not Respond about the EPC or Code.
this was the only Response a week later.
I replied about my Wastegate being 3.9v.
EQT didn't Respond about my Wastegate, so i decided to go ahead and datalog car which seemed fine. Following day i got EPC and CEL codes. i sent them a separate email all Caps "HELP ASAP 4 CODES" they responded that day and told me the Wastegate was high get it checked by a Tech.
This annoyed me cause i asked about my Wastegate before proceeding with the tune and its also in the Logs, if they are really taking there time to refine my tune how did he not notice the WG readings in the Logs?
I emailed EQT with Questions about EPC and CEL issues. which They never Responded. I contacted a shop to adjust my WG but had a wait a week for an Open spot.
ENTER: SNEEKYTUNE
while waiting for the shop appointment I decided to contact Sneekytune and told them my issue. Sneeky hit me back same day telling me what to look for in my logs, and what might cause an issue. after 6 or more back and fourth emails. sneeky said its possibly a slow WG death, have it readjusted to 3.5v and take it from there. I was very thankful they showed concern and tried to help me out even though i was not a customer.
afterwards i asked if they had a base Tune for TPC38 for purchase. He said only IS38, TPC38 would need custom to really see its potential. because of the great feedback from Sneekytune i went along and Purchased Sneekytune custom tune for TPC38.
SNEEKYTUNE first file was very good i think it was stronger then EQT 2nd revision.
I ended up replacing my WG and adjusting to 3.5v. afterwards I send my Logs Back to EQT, and Sneekytune each with there own tune files.
3 days later Sneekytune 2nd file arrives, even stronger, i got scared i didnt expect how much this would pull to redline.
A week later EQT responds with "Seems laggy do a 4th gear pull and Log it." as soon as i reflashed back to EQT is underpowered, and EQT file had alot of Knock compared to Sneekytune.
I got Revision 3 and 4 from Sneekytuned and it freaking pulls like a freight train up top! we were in talks about going E85 blend to see how much more power i can get.
Now back to EQT and our back and forth.
after my 4th gear pull EQT responds
after waiting 2 weeks i emailed EQT. "Are we doing anymore Revision, Whats going on?"
EQT replied
i replied
EQT replied
i replied
EQT response.
Nicks response annoyed me.
(I’m trying to work with you, I need the data to make a decision.")
You couldn't make a decisions based on my 3rd or 4th gear Pulls Prior?
("I don’t want to tune your car on a log from 3 weeks ago, I want a fresh log, on the current gas, in the current condition.") Why didn't you say this 3 weeks ago!
("I told you that you MAY have a boost leak, you did some changes, and send me a log, great. I told you that you have a small amount of knock retard, you added in some E to resolve that, great. (your choice)")
I didnt change anything cause i had No boost leak according to shop when i replaced WG. -2.25 KR on all cylinders is small? even -4 on a pull? to EQT this was small, Sneekytune helped me reduce EQT small Knock.
("All I am asking for now, to help you, is send me a log as is, detail the fuel type and if there is any E in there, and I will get you a file back for the dyno session (if I can make any changes) before you go. Once you are on the dyno, log it, and I can further refine if required. I’m sure that is reasonable.")
No this is not reasonable, they pretty much told me this is it, based on my hardware. and now that i wanna see the dyno numbers they want new Pulls on 2 3 and 4 gear and the Dyno info to help me?! they should of been helping me the entire time! this is info EQT should of ask from the beginning.
EQT suppose to be ahead of Sneekytune as a company and possibly service. but in my experience its far from it! Sneekytune is miles ahead in customer service and tune. Sneekytune doesnt need my dynos to try and help me. they know how to read LOGS to make adjustments prior to Dyno. i really wish i could get a complete Refund from EQT.
how can one company be telling me it may be boost leak, hardware issue. while the other has me ready to take Flight!
whats crazy is if i didnt go to Sneekytune, i probably would of believed EQT claims.
for Context within 2 months of Tuning EQT total Emails 12 VS Sneekytuned total emails 37.
SNEEKYTUNE for the win, for real.