I have what was thena $2,800 laptop from 2 years ago and 3 weeks ago the keyboard went wack on me and i sent it in for repair under warranty. Got it back last week and the keyboard still didnt work. Sent it back again and now the box that it came back in had a huge dent/hole in the bottom and i take the laptop out and there is a hole in the back of the screen and it goes through to the front and the entire screen is spider web cracked. I used to be a supervisor at a large university of a mobile computing program that had 3,000 IBM thinkpad laptops and ive seen these things get dropped many times and this doesnt happen easily, it had to be dropped HARD! to cause this kind of damage there is literally a hole in the casing on the back and the casing is magnesium alloy. I'm on the phone with IBM and they are trying to see if this is a billable issue or if they can replace it again and they better cause full retail the cost of the screen is $957!!!!! Either IBM pays for it or DHL coughs up $950 bucks to me!! ridiculous!!!! and it had A LOT of foam padding around it so it got hit hard, it was either dropped or something was dropped on it. sorry had to rant!!
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