Thanks for posting, DuckCZEN.
Question: I had this problem in December and took it to the dealer for a $2300 repair. Was told that IF there is a recall, VW will reimburse. As of now, my VIN is covered in the recall but I have yet to receive any communications from VW.
How long should I expect to wait until VW "officially" sends us notice of the recall? For a major problem like this, it's frustrating that the recalls were not sent out immediately upon discovery/conclusion of the issue.
Make sure you have paperwork to prove you paid for the repair. Proof always helps this go smoothly. Officially, the recall is out. Take it to your local dealer, and tell them you already paid to have it fixed, with aforementioned proof. With it being dealer paperwork, getting reimbursed from VW should be easy, provided the dealer doesn't drag ass. (Let's face it, dealers from any make suck ass sometimes. If you don't call them, they won't give you updates.)
If they do drag ass, don't hesitate to call corporate and appraise them of the situation. No dealer likes that phone call.
Like I mentioned, I've had this issue for about 2 years. Only reason I held off was because the module for my car is about $900, and I wasn't sure that would fix it. Thank God for putting that off.
The reason why they aren't immediately sent out is because the manufacturer wants to make sure the dealers are set up for the fix, before rolling it out to customers. For this particular fix, VW isn't expecting a lot of cars, so the turnaround from when we received word of it to when it was officially released was about 2 weeks.
