Steer clear of this place, it's no good period.
When I picked up my GTI in January 2010 I had them do my APR Stage 2 install and full exhaust a few months later. The ECU flash was fine but it took them 2 days to install my exhaust!!
They claimed they had trouble with the install, which was extremely straight forward and the exhaust came with plenty of documentation.
I picked it up the following morning and there were rattles and I popped my o2 sensor right off... the car sounded like a tractor. It was a disaster... once I got those things taken care of I brought my car to Tyrol Sport in Queens and they told me I had multiple exhaust leaks due to it being installed poorly. Everything is fine now because I never brought my car there ever again. The people that run the place aren't bad but they just don't know what they're doing and the shop is a straight up dump.
I really believe they are not worthy of being an APR dealer.
Last month I took my car to Eurotech Motorsports in Mahwah, NJ for an install and they did a phenomenal job. They are also an APR dealer and are located about 10-15 minutes from Rapid. Ryan and Danek and real nice guys and are super accommodating... they treat your car like it's their own. They specialize in Audi and Volkswagen, I highly recommend them.
Emil