MJM is a sponsor. I try to buy from sponsors to show appreciation and support the site.
On my third order with MJM I had a problem and did not get my order in a timely manner (almost 3 weeks). Like most of you would be in a similar situation, I was pretty upset and it was over a thousand bucks and I let them know it.
It is not uncommon to get some run-around story in these situations without getting a firm commitment to deliver your product and often it takes a bunch of phone calls to resolve.
So this poor situation was turned around by Jenny at MJM. She politely and patiently listened to my pent up complaints. She then calmly asked if I would mind being put on hold. She came back on line gave me a firm delivery date. I had informed her that the part I had ordered had since gone on sale and without hesitation quickly refunded me the difference (165.00 bux!).
So I am quite happy with MJM for taking care of me and thought I would share and according to UPS my part should be here very soon.
On my third order with MJM I had a problem and did not get my order in a timely manner (almost 3 weeks). Like most of you would be in a similar situation, I was pretty upset and it was over a thousand bucks and I let them know it.
It is not uncommon to get some run-around story in these situations without getting a firm commitment to deliver your product and often it takes a bunch of phone calls to resolve.
So this poor situation was turned around by Jenny at MJM. She politely and patiently listened to my pent up complaints. She then calmly asked if I would mind being put on hold. She came back on line gave me a firm delivery date. I had informed her that the part I had ordered had since gone on sale and without hesitation quickly refunded me the difference (165.00 bux!).
So I am quite happy with MJM for taking care of me and thought I would share and according to UPS my part should be here very soon.