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Southern Volkswagen in Chesapeake VA

USAF93

New member
I bought my GTI from them back in 2010. They painted the hood to repair some paint chips and then when the clearcoat started to flake off in three different locations on the hood only they claimed it was "environmental" and had nothing to do with their workmanship. Since I didn't pay the $400 paint protection they would even talk to me. The service manager is a DB. There, I feel a little better....not really. Just don't buy from Southern VW in Chesapeake VA.
 

USAF93

New member
That was my thinking when I turned down the cheesy ass add on in the first place. I did the same for undercoating and fabric protectant. I hate dealers. The hood looked better with a few small paint chips than it does now with clearcoat peeling off. I wish I never said anything now. What aggravates me the most now is the dealer could probably scuff and paint the hood in less than an hour and be done with it.
 

qcbtbx

smu.:Rf
Location
HR, VA
Ride
.:R32
yea, southern vw service is terrible. i ONLY go there for OEM parts. hope you get things sorted out.
 
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