Hi guys, so basically the title is a TLDR.
5 months ago I purchased a used 2016 DSG GTI with 46k miles on the clock. The car is in great shape and it is a certified pre-owned vehicle with a 2-year bumper to bumper warranty.
After a couple weeks I installed an APR intake, a Magnaflow cat-back and everything was great. Car is running nice and smooth.
Weeks later I chose to tune the car with COBB Stage 1 tune. Ran it for a few months and had no issues.
Recently, I went on a small road trip with the car (checked every fluid before departure, everything was okay, the car doesn’t eat any oil at all). Made it to my destination without any issues, however, on my way back, a few miles from home the “check oil level” light popped up on the dash, which weirded me and I stopped a couple miles away in a service plaza, checked the oil level and suddenly it was in the very minimum (you could barely see it at the edge of the oil dip stick). I purchased a small bottle of Shell 5w-30 (because there was no 5w-40 available, and yes, I know it doesn’t meet VW specifications) to temporarily fix the issue and when I got home I would immediately perform the oil change myself, including coil packs and spark plugs (just to make sure my car is in peak performance, I had all of this awaiting for me at home).
Soon after I refilled the oil to the middle of the measure (between min. and max.) the engine began “misfiring” so it was running very weird and failing a lot, but it kept running.
I made it home, with the engine running so poor it felt like it was about to stall. Man I felt bad for my car. I read the codes (at this point CEL and EPC lights were on) and there was misfire in cyl 2 and 4. Next morning I get to work on my car, changed the oil, changed coil packs and spark plugs,cleared the codes and the engine was fine except for one thing, there was still a misfire on cyl 4, at this point I didn’t know what to do since I did everything that I thought would be causing the failure (I didn’t think injectors would be a problem since the car has barely 50k miles), I tested the coilpack and it had power, which meant the spark plug was working.
I have to add that on cylinder 4, when I took the original spark plug out, it was full of oil, the spark plug and the inside of the cylinder, all other 3 plugs were clean. So that’s another issue and probably the reason why the oil was suddenly drained.
So I took it to the VW dealership from which I purchased it, to see if they could address the issue and maybe see if it’s covered by warranty. I know tuning the car basically voids any warranty on the car but since I didn’t mod anything on the engine I took my chances.
A day after dropping my car off, I receive a call from the service advisor telling me that I need a whole new engine because they “found” pieces of the piston ring in the oil pan, which weirds me out because in order for that to happen the piston has to be out of the cylinder, which would basically stop the whole engine from operating. They told me that since the car is/was tuned,VW might not cover it under their warranty. So I had to wait until “somebody from VW” took a loot at the car and made the decision on whether or not warranty is applied.
A week later (now today) I call and I don’t get an answer from the advisor, I get to talk to somebody else from the department and the advisor is “on vacation” so my car does need a new engine, and because it was tuned warranty is voided.
I am obviously still paying for the car, so I come to you guys for help, advice and discuss with you and your experience so that way I know what should I do.
I thank you beforehand.
5 months ago I purchased a used 2016 DSG GTI with 46k miles on the clock. The car is in great shape and it is a certified pre-owned vehicle with a 2-year bumper to bumper warranty.
After a couple weeks I installed an APR intake, a Magnaflow cat-back and everything was great. Car is running nice and smooth.
Weeks later I chose to tune the car with COBB Stage 1 tune. Ran it for a few months and had no issues.
Recently, I went on a small road trip with the car (checked every fluid before departure, everything was okay, the car doesn’t eat any oil at all). Made it to my destination without any issues, however, on my way back, a few miles from home the “check oil level” light popped up on the dash, which weirded me and I stopped a couple miles away in a service plaza, checked the oil level and suddenly it was in the very minimum (you could barely see it at the edge of the oil dip stick). I purchased a small bottle of Shell 5w-30 (because there was no 5w-40 available, and yes, I know it doesn’t meet VW specifications) to temporarily fix the issue and when I got home I would immediately perform the oil change myself, including coil packs and spark plugs (just to make sure my car is in peak performance, I had all of this awaiting for me at home).
Soon after I refilled the oil to the middle of the measure (between min. and max.) the engine began “misfiring” so it was running very weird and failing a lot, but it kept running.
I made it home, with the engine running so poor it felt like it was about to stall. Man I felt bad for my car. I read the codes (at this point CEL and EPC lights were on) and there was misfire in cyl 2 and 4. Next morning I get to work on my car, changed the oil, changed coil packs and spark plugs,cleared the codes and the engine was fine except for one thing, there was still a misfire on cyl 4, at this point I didn’t know what to do since I did everything that I thought would be causing the failure (I didn’t think injectors would be a problem since the car has barely 50k miles), I tested the coilpack and it had power, which meant the spark plug was working.
I have to add that on cylinder 4, when I took the original spark plug out, it was full of oil, the spark plug and the inside of the cylinder, all other 3 plugs were clean. So that’s another issue and probably the reason why the oil was suddenly drained.
So I took it to the VW dealership from which I purchased it, to see if they could address the issue and maybe see if it’s covered by warranty. I know tuning the car basically voids any warranty on the car but since I didn’t mod anything on the engine I took my chances.
A day after dropping my car off, I receive a call from the service advisor telling me that I need a whole new engine because they “found” pieces of the piston ring in the oil pan, which weirds me out because in order for that to happen the piston has to be out of the cylinder, which would basically stop the whole engine from operating. They told me that since the car is/was tuned,VW might not cover it under their warranty. So I had to wait until “somebody from VW” took a loot at the car and made the decision on whether or not warranty is applied.
A week later (now today) I call and I don’t get an answer from the advisor, I get to talk to somebody else from the department and the advisor is “on vacation” so my car does need a new engine, and because it was tuned warranty is voided.
I am obviously still paying for the car, so I come to you guys for help, advice and discuss with you and your experience so that way I know what should I do.
I thank you beforehand.
)
