Last week the chief medical officer and medical staff president ambushed me in a meeting to throw me under the bus for a project of mine that went live back in July last year. We had 3 months to get a new HIPPA compliant text and communications live. It's a normally a min 8 to 12 months. It took the hospital 24 month to get the last one working. I was responsible for the technical implementation, the clinical build, training, role out and support. Multiple people were responsible last time, I was PM for education and go live support for last system.
We got it live and working, but struggled the first month with bugs, but resolved them and we've pushed the vendor to make some huge improvements, with an aggressive monthly upgrade schedule. And mind you, these two assholes are why we were forced off the last system.
These two ass clowns ambush me in front of the CEO, CIO, CMIO, CNO and COO saying the system is terrible and doesn't work.
Luckily, I had my laptop, and while they were complaining, pulled up their accounts. One hadn't logged in since first day of go live in July, other one had never logged in.
I played along and acted concerned and asked for specifics on what they didn't like and even took notes. Then played dumb and said, there must be something wrong, it says one of you hasn't logged in for 7 months and the other never logged in. They back track and say it was other doctors on the med exec committee complaining. Pulled up everyone on MEC, only he guy that hadn't logged in for 7 months has ever logged in.
Then I went on the offensive and asked how people are texting with them and they admit to violating hippa on the daily. I got pretty nasty with them and just raked them over the coals about their complete lack of cooperation with any hospital projects and questioned why he'd even want to be the med president if he wasn't there to foster cooperation. I was probably out of line, but you guys know I get a little hot under the collar, so I wasn't surprised to have an invite to a 30 min meeting with the CEO this morning. I expected to be clearing out my desk.
Walked out with a $20k raise. That was unexpected.